At Goldfields Family Dental, we prioritize transparency and clarity in our interactions with patients regarding their insurance coverage and payment responsibilities. While we strive to facilitate smooth transactions and encourage you to book a complimentary consultation with one of our treatment coordinators to provide accurate information, it’s important to note that the responsibility for understanding insurance coverage lies with the patient.

Preferred Providers:

Goldfields Family Dental is proud to be affiliated with various health insurance providers, including HBF and HCF. As a preferred provider, we aim to offer our patients quality dental care while maximizing their insurance benefits. However, being a preferred provider does not guarantee coverage for all services under every insurance policy.

Insurance Coverage:

We understand that navigating insurance policies can be complex. Therefore, we encourage patients to familiarize themselves with the details of their insurance coverage, including any limitations, exclusions, or requirements for specific services. Patients are responsible for verifying their insurance benefits and understanding the extent of coverage for dental treatments, including routine check-ups, cleanings, extractions, fillings and all additional procedures.

Text Message Marketing:

Goldfields Family Dental occasionally sends text messages to patients for marketing purposes, including reminders about upcoming appointments and recommendations for preventive care services. While these messages aim to provide helpful information and encourage proactive dental care, they are not substitutes for verifying insurance coverage directly with your insurer.

Patient Responsibility:

While our team is committed to assisting patients with insurance-related inquiries and claims processing, it’s important to clarify that the ultimate responsibility for payment rests with the patient. Patients are accountable for confirming their insurance coverage eligibility, including any requirements for extras cover or specific treatment categories. Goldfields Family Dental does not have access to your policy and you must discuss your cover with your associated health insurer to ensure coverage.

Communication:

We acknowledge the importance of clear communication in preventing misunderstandings. Our clinic endeavors to provide accurate information regarding insurance coverage during initial communications and appointment scheduling. However, patients are encouraged to seek clarification if they have any doubts or concerns regarding their insurance benefits.

At Goldfields Family Dental, we value our patients’ trust and aim to provide exceptional dental care with integrity and transparency. We appreciate your cooperation in understanding and adhering to our policy on preferred providers and payment responsibility.

For any inquiries or further assistance regarding insurance coverage, please don’t hesitate to contact our clinic.