Goldfields Family Dental

Opening Hours

Booking Policy

At Goldfields Family Dental, we aim to deliver exceptional dental care and deeply value your commitment to maintaining your oral health. To ensure the smooth operation of our appointments and uphold our service standards, we have implemented the following booking policy:

  1. Booking Deposit:
    • A minimum booking deposit of $75 (amount subject to the type of appointment) is required for all appointments.
 

     2. Deposit Payment:

    • All deposits must be completed within 24 hours of booking to confirm your appointment slot. If your booking falls within the 24 hr period your deposit must be made at the time of booking.
    • If you use our online booking function, our office will contact you for payment arrangements, which can be made via:
      • Phone during office hours.
      • In-person at our clinic.
      • Secure online payment through a text message link we provide.
 
      3. Cancellation and Non-Attendance Policy:

  • Failure to make the deposit payment within 24 hours of booking may result in automatic appointment cancellation. In case of non-attendance or appointment cancellation without a minimum of 24hrs notice, the deposit will be forfeited.
 
       4. Refund Policy:

  •  Any remaining deposit after your appointment will be promptly refunded to you, unless otherwise requested.
 

Please be informed that adherence to these terms and conditions is necessary for booking appointments. If you are uncertain or have any questions regarding our terms, we encourage you to contact us for clarification before scheduling your appointment.

We appreciate your understanding and cooperation in helping us maintain an efficient schedule that benefits all our patients.

Thank you for choosing Goldfields Family Dental. We eagerly anticipate serving you and contributing to your optimal dental health.

Call Today